Innovation of services

From product to services

Attractive offer from UT to create customer value with service

For manufacturing companies looking to develop their service business, there is another attractive offer from the University of Twente this year. Under the guidance of experienced business coaches from the field, master students will get their teeth into your issues on B2B marketing, strategy, innovation and servitizing. 

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Service Paradox Synthesis. Successful digitization needs Servitization 2.0

Digitization is synthesis of service paradox

Today, all industries acknowledge the need to invest in digital technology. But digitization is not a goal in itself.

In the aftermarket, the servitization strategy will provide direction and purpose to digital transformation: a business model how to best share knowledge with customers. That is why digitization requires a new effort by tech and machining industries to servitize. An effort addressing the emerging opportunities as well as threats from Industry 4.0.

Digitization is the synthesis of the Service Paradox. It is now time for Servitization 2.0 !

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